Domain Investors
Registries
and Registrars
Sandeep Ramchandani
CEO, Radix (part of the Directi Group)
At
this time last year Sandeep Ramchandani
completed a 15-year rise through the ranks to
become CEO
at Radix Registry, the
operator of nine new gTLDs and one re-purposed
ccTLD and part of industry giant Directi Group.
Radix now has millions of domains under
management.
Sandeep
Ramchandani
CEO, Radix Registry |
In
the industry, in 2018 it was GDPR.
The EU regulation shook up the entire
industry, globally. Registries,
Registrars, Domainers, Brands; the GDPR
roll-out impacted all players in the
ecosystem. With privacy concerns growing
across the world, we expect this regulation
to be a template for many other regions to
follow. As the industry still looks to find
a permanent solution to the loss of a
transparent and publicly available WHOIS,
2018 won't be the last we’ve heard of
it.
In
another important trend, Site builders
were developing a strong domains play. Squarespace,
Weebly, Wix, WordPress
are the prime examples of an emerging trend
where sitebuilding SaaS platforms
have rolled out enhanced iterations of their
domain name product. Understanding the
importance of domain names as the gateway
to the more profitable sitebuilder sales, we
even saw some of them spend marketing
budgets to promote themselves as a superior
domain buying source.
New
Domains from registrars outside China
crossed 10 million new registrations
in 2018. This is up from 8 million in 2017,
that’s 25% yoy growth. While we
place significantly higher weightage to the
quality metrics
such as usage,
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average
price and renewal probability over
registration volumes, it's hard to not
celebrate this as an important milestone
in the evolution of new TLDs. The numbers,
after excluding China, also helps
eliminate much of the speculative frenzy
which add only registration numbers and
nothing else.
Looking
ahead to 2019...
In
the industry:
The
battle to claim the No. 2 spot in
the registry business will intensify.
Lured by the stability, strong cash-flows
and predictability of the business, many
private equity players have already
entered the fray. Most of those will look
to take some significant strides to ‘roll-up’
strong TLD assets and improve scale. Verisign
has been a darling of Wall Street,
enjoying sky-high valuations. A stable no.
2 in the registry business which can
successfully position themselves as a
strong challenger brand, can make for
another Wall Street blockbuster success.
New
Domains:
For
nTLD operators, 2019 will be the year of
rationalization. Since most TLDs have been
active for around 2-3 years, they have
received sufficient customer and market
feedback on vital facets of their
business; including pricing, most
receptive customer segments, most
important geographic markets to
focus on etc. It's time for registries to
move past the phase of running a variety
of different experiments, to a time where
they develop and deploy a long-term
strategy.
Hopefully,
the industry will also move past the
irrational race to sell as many names as
possible, and instead focus on strategies
which enable sustainable growth. As a
natural result of time, customer
acceptance levels will continue to grow
and we’ll see an increased number of
nTLD sightings ‘in the wild’.
Registries can do more to accelerate this
pace of acceptance, by investing
meaningful budgets towards
developing awareness and communicating
their value proposition. |
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Robbie Birkner
Chief Strategy
Officer, HEXONET.com
Since
1999, domain registrar HEXONET has
been a leading developer and service
provider of reseller technologies for the
domain industry. Their rock solid customer
service has made them a popular choice among
domain investors and thousands of resellers,
startups and service providers from across
the world rely on HEXONET as their domain
platform provider. Their stated goal is to
provide resellers with additional revenue
generating products from a single source.
Robbie
Birkner
Chief Strategy Officer
HEXONET.com |
GDPR
tremendously impacted workload and
mind-share for registrars,
ultimately causing more support
issues since ICANN didn't
(and still doesn't) have a finalized
model. Registrants were also trying
to understand and familiarize
themselves with the policy. These
disruptions are not isolated to 2018
and the industry, and its
participants, will be see more GDPR
issues in the years to come.
Consolidation
of both registrars and registries,
together with registries switching
platform operators, have created new
challenges. KeyDrive's
acquisition by CentralNic, Square
purchasing Weebly,
acquisition of .XXX by MMX
are but a few examples, with more to
come in 2019. Add that
registries moving to new platforms
like .AU to Afilias, .IN
to Neustar, allow for the
buying/consolidating of TLDs to
potentially drive down prices due to
efficiency gains. So in 2019, with
more TLDs expected to change hands,
registrars have a tremendous amount
of work to do: work that includes
redoing implementations and
migrations completely out of pocket,
as registries don't pay registrars
to migrate.
Consolidation
is at tipping point for the
domain industry, it is now extremely
difficult for smaller |
registrars
to operate and compete. Throw in
more policy and regulation, and the
registrar business is fast becoming
profitable for only the big players.
Even at the registry level, smaller
registries underestimated the path
to success and many are now being
gobbled up by the larger registries.
The
biggest opportunity is still
in making the web and having an
online presence simple.
Weebly, Wix and Shopify, to name a
few, are continuing to grow rapidly
as more and more people are getting
online. All these new users need to
create solid web and mobile sites.
Enabling individuals to easily,
quickly and securely to get an email
address, blog, or website is a top
priority for registrars.
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Frank
Michlick
Domain Registrar Consultant, DomainCocoon.com
Frank
Michlick, an Internet Specialist combining 20 years of
business & technology experience, is known as a bridge
builder between technology, business and policy. Frank has
a solid understanding of the domain name, registration
(registrar/registry), monetization, DNS, hosting, web
development and ISP businesses and is a believer in open
source based development. If you manage a registrar, a
registry, a portfolio of domains, a hosting company or are
planning to set up a registry for the new gTLDs and need
any assistance he's a guy you will want to talk to!
Frank
Michlick
Domain Registar Consultant
DomainCocoon.com |
One
of the
most significant topics in our
industry in 2018 was the
introduction of new penalties and
details in privacy rules in the
European Union, GDPR. It
impacted our industry all over and
continued to do so today. We saw the
public Whois that we've gotten used
to disappear and domainers
were concerned about not being
contacted by buyers anymore, as
brokers were concerned about not
being able to contact domain owners.
I think that privacy is essential
and while users need to be given a
choice whether they want their data
to be public or private, we should
revisit which data is collected and
how it is used. Data should be used
sparingly and only where needed -
which provides a nice segue to the
next topic:
2018 was also the year of big
hacks and data breaches, which
underlines the importance of the
protection of data and the need for
companies to only keep the data that
they actually need and for them to
archive it as soon as possible. Aadhar
in India, Marriott/Starwood,
Quora, MyHeritage, Facebook,
Google, T-Mobile, Saks
are only a few companies that
reported breaches this year.
Consumers should also think about
which data they share with whom. I
expect data breaches to continue and
increase over the coming years. |
The
amount of domains seized by
governments worldwide has reached over
1 million domains. I wonder if
they included those in the count
that they accidentally took and then
handed back to the owners after a
while. Seizing domain names has
developed as a go-to method for many
countries when it comes to suspected
copyright infringement.
New
gTLDs continued to mark their
territory in the domain space, along
with some notable premium sales. Verisign
is regaining the right for price
increases for .COM as of 2020 -
which will then be another topic in
next year's review.
Sales of premium domains have grown
everywhere and continue to gain
acceptance and understanding. With
the release of new gTLDs,
registrants have started to
understand that domains may cost
more. This helps networks such as SedoMLS
and registrars to offer their
customers what they need
Looking
ahead to 2019...
The
impact of the GDPR discussion will
continue. An ICANN working
group just met Toronto to figure out
how the rules for registrars need to
be adjusted once the temporary
specification runs out in May. The Expedited
Policy Development Process (EPDP)
is making slow progress in bringing
stakeholders together, and the
registrars will need time to
implement any changes resulting from
this process. I believe this is a
discussion that we will see continue
well into the year.
As premium domains continue to
increase in acceptance by the public
with the help of registrars and the
new forced Whois privacy, sales
networks like SedoMLS gain more
importance to get domains in front
of the eyes of buyers. I expect more
registrars to be implementing
SedoMLS and existing partners to
expand their relationship as more
features and inventory, such as for
example auctions & expiring
domains, become available.
Domains will remain important, as it
is what people remember; the
brand. But where sites start has
changed. What used to often start
with a domain, can now as easily
start with a website builder. I
believe that in 2019, the hosting
and domain industry will continue to
improve on the path that helps a
business or an individual to get to
their website, away from a feature
and technical data based sales
approach.
New gTLDs will also continue
in this year - and the questions as
to when the next round will get
louder towards the end of the year,
as critics will continue to ask if
this is necessary at all. While .COM
and ccTLDs remain king, there
are more and more active websites on
new gTLDs. I'm looking forward to
seeing what will be launched this
year and if there will be a
resolution to the disputes about
.WEB, .MUSIC and
.AMAZON, to name just a few.
The year starts off with what looks
to be the last NamesCon
conference in Las Vegas.
Unfortunately, I'll be skipping this
year, but I wish all of the
attendees a great event. I hope to
see many of you at the ICANN meeting
in November, here in my hometown of
Montreal and maybe some other
conferences or events. Have a
great 2019!
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Domain
Investors & Developers
Braden
Pollock
Angel Investor and Owner of Legal
Brand Marketing
Braden
Pollock
(who was profiled in the November 2011
DNJournal Cover
Story) has found success both as
an investor in premium domains and as a
developer who has turned many of those
assets into popular websites. He is also
frequently called upon to serve as a
moderator at domain conferences staged
around the world.
Braden
Pollock
Angel Investor
Owner, Legal Brand Marketing |
Single
word domains continue to
increase in value - both .com and
.net. Additionally, generic two-word
.com names have gotten more popular.
Deep pocketed companies and well
funded startups are continually
increasing their budgets for solid
one-word .com names. For those
businesses that don't have the
budget for their .com of choice, I
see them increasingly opting for the
.net or choosing a two word .com
name instead.
CHiPs
really took a beating in 2018. Both,
short number and letter names
dramatically decreased in value
leaving a lot of investors (who
bought at the top of the market)
with inventory they can't move.
We're all hoping for a rebound.
With
few exceptions, I did not do well
selling new TLDs to end
users. That said, I see the
registries selling lots of names, I
assume to investors. I keep
reminding myself that it's a
marathon not a sprint. So I'll keep
waiting for this aftermarket to
develop.
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They
say "Whatever goes up, must
come down" but that doesn't
seem to apply to real estate nor
premium domains. The big names will
increase in value in 2019 and
beyond. At least until the internet
and email radically changes.
In
2019 the new gTLD registries will
continue to consolidate,
especially as their sales decline.
And I can't image that parking will
ever improve as long as Google
controls the ad feed. Someone needs
to build a better mousetrap. Any
takers? |
Michael Castello
Domain Investor/Developer,
CEO, Castello
Cities Internet Network
In
addition to being a pioneering and highly successful
domain investor (with sales including Whisky.com at $3.1
million), Michael Castello is also a legendary
figure in the geodomain space with multiple developed city
domain website businesses including PalmSprings.com and
Nashville.com. He also holds many generic one-word domains
and developed websites, including DayCare.com. Michael and
his brother David were profiled in our December 2006 Cover
Story.
Michael
Castello
Domain Investor
CEO, Castello Cities Internet
Network |
The
most important event last year was
the downward value of
crypto-currencies. The
perception of crypto is very similar
to domain names. While both have
importance in the future of
technological advances and
adaptation, .com, ccTLDs and
nGTLDs have a better
hierarchy in their use,
sustainability and valuation. What
is now more obvious is that generic
and brandable .com have been
consistent in their use and that is
evident on a global scale. Crypto is
still trying to find its legitimacy
in day to day commerce and those
challenges are growing. That could
change. I would like to see its
continued growth, but I have still
not invested in it.
With
respect to 2019, what was
once old is once again a new
beginning. Those that study history
knows that there are cycles that
repeat themselves. The Internet's
foundation and functionality are
based on addresses or IPs.
Domain names are basically addresses
that are easy to remember, market
and navigate. It is what makes the
internet grow and function. It’s
simple and easy to understand once
we strip away the manipulation and
confusion.
192.155.81.178
is an IP that creates no emotion
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or
action, but Daycare.com does.
Both will bring you to the same
destination if you type it in your
browser address bar. That is simply
what makes the internet functional
and profitable. Invest in it for the
future. It will continue to grow.
The
internet now functions on IPv6.
On scale-that allows for every blade
of grass on earth to have an IP.
That’s a lot of IPs that are going
to need a domain name.
The
top money-makers and influencers in
the world like Google, Apple,
Amazon, Facebook,
AT&T, Twitter, etc.,
would not function without their
Internet address. They all just
happen use .com. These
billion-dollar companies use the 5
tenets of the internet (WWW, FTP,
E-Mail, Gopher-Search and Telnet) to
dominate the field. With a simple
domain name, everyone has the same
advantages and abilities as these
companies.
Creating
your own place on the web,
using a domain name, is like having
a homestead in the 1800’s. Back
then, those with very little money
took the opportunity and learned how
to use that land and create
independence and success for their
families. Over the years that
property was worth much more.
Right
now, the domain industry is
a very small part of our
overall industry. I would
like to see it promote what
has worked since 1993. Here
is what works for me:
.COM
and ccTLDs have the best
path forward if you can
afford to purchase a great
name. All the generics are
owned, but new ideas and
advances allow for new names
to be registered for just a
few dollars. A generic that
is purchased can be flipped
for a great profit in a
short amount of time. Better
yet, a business built on a
generic is the best
investment for your greatest
return. They still generate
about 30% of direct
navigational traffic. I live
solely off of generics.
.ORG,
.NET, .TV area
valued around 10-30% of
their top tier .com and
ccTLD counterparts.
They are still trusted and
developing a website with
great content can offer a
good return on investment.
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Michael
Castello speaking at the
final
T.R.A.F.F.I.C. conference in
Miami Beach, Florida |
New
GTLDs still has a pulse. They,
like the others, are an address that
is searchable and can offer products
and services to those that navigate
to them. They can be branded but
will cost much more to do so. Some
of these new extensions have a bad
reputation from their use by
spammers and hackers. The registries
and registrars are free to charge
whatever renewal rates they choose.
Whether
you are creating a portfolio of
names or creating a business on a
domain name, there is a wealth of
information at your fingertips. I am
currently receiving a lot if
interest in my domain names and my
online businesses are continuing to
make a good profit again. My company
has taken the time to adapt to the
monopolies that are taking huge
market share of previously
profitable verticals. I’ve
invested in VR and educating
myself on how it may change the
geographical landscape of commerce
on the internet. Whether its in
choosing the right name of
developing a website and business,
you must be prepared to put in the
time to find out what works.
Eventually you will make money and
even enjoy working at it every day. Good
luck in 2019! |
Mike Mann
Founder, DomainMarket.com
Mike
Mann
Founder, DomainMarket.com |
Mike
Mann is one of pioneers of the
domain investment and sales business.
The outspoken original founder of BuyDomains.com
now operates the DomainMarket.com
sales platform. Mike has also been
involved in some of the biggest
domain acquisitions and sales of all
time and he has been
the subject of two DNJournal
Cover Stories - the
first in our first year
of operation back in 2003 and the
second in 2007.
.Com
locks in permanent status, while gTLDs
are a permanent failure. Endless
monopolies and scammers and
racketeers in the industry need to
be flushed. Also every decent .Com
domain needs a professional
appraisal. Can you imagine for
example if Godaddy owned
millions of used cars, or pieces of
fine used jewelry, or art,
wouldn’t their shareholders be
concerned of the actual market
values of their assets vs. what they
are going out the door for, and the
cost to maintain them and overhead?
There is no such thing as a
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valid
automated domain appraisal, not
even remotely close, it’s a
terrible joke since its so costly to
asset holders and amounts to fraud. Follow
me on social for the full scoop! |
Deepak Daftari
CEO, eSiksha.com
Veteran
domain investor/developer Deepak Daftari has been
operating one of the oldest education portals in India
(eSiksha.com) since 1999 with a 1 Million plus user base.
As a broker/consultant he has helped a wide range of
corporate buyers acquire strategic domain assets while
closing multiple six-figure sales for both clients and his
own portfolio. Deepak is also an active Angel Investor in
SaaS, Product, Health Tech and Food Tech Companies.
Deepak
Daftari
CEO, eSiksha.com |
A
major trend in 2018 was the change
in perception/mindset of the End
user at the lower end of the
chain. End users in that segment are
mostly wary and scared to spend a
good amount of money to acquire an
exact match Domain Name for their
businesses but that’s changing
significantly now, especially in the
Asian and European markets. More and
more 1 word and 2 word .com’s are
going into the hands of end users
for actual usage rather than sitting
in the portfolios of Domain
Investors.
The
5N.com market has crashed and has
lost a majority of its peak prices
but at the same time 4N.com’s are
getting pricier and rarer to buy.
Prices crashed similarly for the
LLLL.com market especially the ones
traded among the Chinese domain
investors but quality LLLL.com’s
are still priced well, increasing in
value and are in constant demand.
A
significant change was the continued
movement of LL.com names from US
portfolios to Chinese portfolios and
quite a few names changing hands
this year too. Chinese and other
Asian companies
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are
paying big money to acquire their
exact match names and the thirst for
acquiring similar names will only
get more competitive from here
on.
Lastly
the demand for CCTLDs like .IN's
is increasing at a rapid pace and
hundreds of transactions are
happening on a regular basis without
the majority sales data getting
reported.
Looking
ahead to 2019...
-
Continued
consolidation of bigger
portfolios
-
More
portfolios getting into fewer
hands
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More
names being cornered by their
respective registries e.g. the
.CO registry
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1
word .com’s, 4N.com’s
getting out of the reach of the
smaller Domain Investors
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Continued
consolidation of the LL.com’s
and NN.com’s, towards the
Chinese Market
-
Continued
rise in 6 and 7 figure sales by
end users
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More
sales being reported for CCTLDs
especially .IN’s
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Newer
products to be offered by the
varied market places
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Legal
Experts
Howard
Neu
Domain Attorney, NeusNews.com
Howard
Neu was one of the first attorneys in the world to
become a specialist in the area of domain
investor/developer rights. Neu also co-founded the
pioneering T.R.A.F.F.I.C. Domain Conference with Rick
Schwartz and, after its 10-year run concluded in 2014,
co-founded THE Domain Conference with Ray Dillman Neu and
Barbara Neu, an event held annually from 2015-2018 (the
last two years as part of the MERGE! conference that
brought multiple Internet related events together under
one roof).
Howard
Neu
Domain Attorney |
As
a Domain Defense Attorney, I find
that there are more and more
decisions by WIPO Panels
finding Reverse Domain Name
Hijacking or, as they say, abuse
of the process. Even the Forum
is grudgingly finding RDNH in more
cases than ever before. Also,
I have been very busy this past year
litigating under the AntiCybersquatting
Consumer Protection Act (ACPA)
in 3 different Federal Courts.
In one of those cases, the Judge
determined that Sovereign Immunity
does not apply to a Government
Agency which has submitted to the
jurisdiction of the Federal Court in
a UDRP action. Additionally,
my fellow domain defense attorneys
have been successful in 17 cases in
the past 6 months in getting Panels
to deny spurious complaints.
Please see my latest polls of WIPO
and FORUM Panelists who have denied
complaints in the past 6 months at NeusNews.com.
The
domain investment
"industry" has
historically been a small niche
industry since its start, and
fortunately, or unfortunately,
depending upon how you look at it,
the "industry" hasn't
really grown that much in the last
20 years. Yes, new investors,
traders and developers have come in
to the industry, but they are offset
by the old ones
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who
are no longer actively involved.
This is best exemplified by the domain
shows that continue to operate,
but have had to diversify to
ancillary fields in order to keep
attendance and interest up.
Take a look at the Namescon
schedule for this year
and compare it with previous years
and you will find less and less
domain investment content.
MERGE!'s success has been more due
to interest in Joomla, bitcoin,
blockchain, subscription boxes and
other ancillary functions than in
investing, trading and developing
domains. This is not
necessarily bad for the industry,
but is a necessity of the reality of
the business that we are in.
The
Internet
Commerce Association
(ICA) has done a tremendous job
representing our interests in
Washington and at ICANN, thanks to Zak
Muscovitch and Kamila
Sekiewicz. But getting
mainstream recognition of the
legitimacy of domaining is still an
uphill battle. Membership has
increased and that is extremely
helpful for the ICA to be recognized
as the spokes group for the
"industry".
We
have come a long way since the very
first T.R.A.F.F.I.C. Conference
that Rick Schwartz and I put
together in 2004, but we still have
a long way to go. The most
important recognition that I believe
that we have accomplished, even to a
small extent, is for the general
public to understand the difference
between an internet domain investor
and a cybersquatter. However,
with the vast majority of the cases
at both WIPO and the FORUM granting
complaints to transfer domains,
there are still a lot of
cybersquatters trading on the good
names of trademark holders.
Until those numbers come down, we
will always have that stigma
attached to the industry. As Pogo
used to say, "we have found the
enemy and it is us!" |
Karen
Bernstein
Domain Attorney, Bernstein
IP
Karen
Bernstein
Bernstein IP |
Karen
Bernstein is a
seasoned Intellectual Property
Attorney and Principal of Manhattan
based Bernstein IP, which
counsels and represents both transaction ally
and in litigation
matters on patent, trademark,
copyright, Internet, First
Amendment, defamation, and right of
publicity matters.
In
2018 it was GDPR. No doubt that the European General Data Protection Law has made it much harder to find out who owns a domain name for not only lawyers but for potential domain name buyers to find owners of domain names.
As
for the new year - I said it in 2015 in
DN Journal’s State of the Industry and still believe there will be
more consolidation in the industry. Particularly, for
gTLDs. Some companies didn’t realize what a challenge it is to launch a gTLD and to keep registrations from not renewing. Other more experienced and savvy players will continue to acquire these types of gTLD operators.
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*****
With that we want to thank all of the
contributors to this year's State of the Industry report
and wish them as well as all of our readers a happy and
prosperous new year!
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