Coming
from a media background, words were my stock in trade and here,
hidden in the deep recesses of the world wide web, was a business
based entirely on words. All I had to do was pluck some good
ones from the vine, attach an extension to them and decide which
bank I wanted to deposit the proceeds in.
Unfortunately
a little problem cropped up along the way. My magic kingdom turned
out to be a country where commerce was done in a language I didn�t
understand. That came as a real shock because the language was English!
However, it was a unique mix of English in which large blocks
of the dictionary were practically useless and where some words were
valued far more than others. It didn�t take long to realize
that if I didn�t get a handle on this strange dialect I was going
to be toast.
When
most people start a job, they get a check within two weeks of
clocking in for the first time. Five months after I reported
for duty in this industry I still hadn�t received a dime and my
wife was ready to sign me in to a state institution. She knew pay
at the asylum would also be paltry but she figured locking me away
from Internet access might restore my sanity. Fortunately I was able
to beg, plead and prevaricate just enough to keep her at bay until
I was able to turn the tide.
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How
did that happen? In a nutshell, I eventually learned (from
participating in the major domain forums, online research and good
old trial and error) that I was basically trying to build a house
with my bare hands. Have you ever tried to saw lumber, drive nails
or install plumbing with your bare hands? I�ll let you in on a
little secret here � you will have a lot more success if you use
tools! The domain business is no different except that here the
tools are a lot cheaper than at Home Depot � they�re
free!
After
assembling a tool kit that helped me identify the words and terms
that buyers wanted (rather than those I thought would
be good) my business did a complete 180 degree turnaround. In
the past 30 months I have sold over 1,500 domain names with
profits coming from all major extensions, including the new
ones (.info, .biz and .us). At this writing, I own 5,700 domains and
every one of them has been paid for (including renewal expenses)
with profits from sales (with enough cash left over to cover living
expenses and continue investing in new inventory). I�m still a
long way from the penthouse occupied by the industry�s pioneers,
but Thank God, the outhouse is now far back in the rear view mirror.
In
this article I�ll tell you about the tools I use. Most old-timers
can probably go watch a Seinfeld rerun instead
of reading on, but newcomers may find this to be one of the most
important articles they will ever read. Using these tools were the
difference between making it and washing out in this industry for
me.
This
tool kit is designed to identify domains that will have a chance to
sell regardless of whether or not they have existing traffic (in
most cases they will have little or none). In the past year traffic
domains have just about pushed everything else off the stage. Much
of that stems from Marchex paying $164 million for a
portfolio of traffic domains, which in turn has attracted swarms of
venture capitalists into the field looking for more of the same.
That has pushed the prices of good traffic domains to levels that
most newcomers can only dream about paying.
While
the highest demand is for names with existing traffic, there is
still a nice opportunity in non-traffic names. They are more affordable,
yet (if well chosen) still have enough suitors to let you build a
profitable sales business, a business that might even generate
enough money to let you go after decent traffic domains down the
line. That is the path that I followed. About a year ago I started
building a traffic portfolio to complement the sales portfolio I had
assembled the previous two years. It is very hard to beat a
financial model that pays dividends around the clock and will likely
continue to do so for many years to come. I would never dissuade
anyone from going after traffic domains, but if you want to put your
eggs in more than one basket or financial circumstances dictate that
you look in other directions, domains purchased for resale could be
your ticket to the dance as well.
New
businesses are coming online in droves and they are looking for
domain names that are suitable for their enterprises. I deal
primarily with small businesses. The vast majority of my customers
aren�t at all interested in traffic. In fact the notion that a
domain they have not yet developed could already have traffic
is completely foreign to them. They want a domain that is
descriptive of the product or service they offer, one that their
customers can easily remember. For that reason I focus primarily on
nouns that describe a commercial product or service. Verbs or
adverbs normally need to be coupled with a noun (QuickLoans.com
for example) to deliver the message.
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Now
let�s get down to specifics. Go ahead and put on your helmet,
gloves and goggles. You�ll be handling a lot of high powered
machinery and I don't want anyone to get hurt! If a name looks
promising but isn't an obvious home run, I will evaluate it with
multiple tools before deciding whether or not to register it or
chase it on a drop. Each tool turns up another piece of information
and it is only after I have run a name through the whole gamut of
gear that I feel I have enough information to make a good decision.
Selling
domains is all about the odds. You may acquire some very nice
domains that never attract a buyer. So, the object is to
build an assortment of appealing domains so that when a buyer falls
in love with one of them, the proceeds will be enough to offset the
cost of the many that, often through no fault of their own, never
add black ink to the bottom line.
To
increase your chances of selling you generally want words and terms
that the largest number of people are looking for. One exception to
this is in niche industries. If you have experience in a specific
area that gives you more expertise than others, you may find it very
profitable mining words and terms specific to your field that the
general public might not be aware of. If you don�t have such
expertise, then follow the numbers.
There
are several tools that will help you determine the popularity of any
word or term. The one used most often is the Overture
Suggestion Tool. In fact this tool is used so
much that it is often inaccessible, especially in the days after
monthly updated results are posted. We have heard that Overture is
considering charging a fee to access this tool to cut down on
overuse and the resulting downtime but as of now if it still free to
use. When you put a word or term in the Overture search box it
will tell you how many times people searched for that term in their
system the previous month.
How
do you know if the resulting number is a good one or bad one? Views
will vary from person to person, but I get interested if the word
returns 10,000 or more. Still that is just one piece of information.
Other tools we�ll be talking about may tell me that a word or term
that only returns 2,000 in Overture has some other valuable
attributes. Monster keywords can return Overture numbers that are
off the chart. "Sex" for instance returns close to 5
million. If you see any like that, go ahead and pick them up for me,
I'll reimburse you for the reg fee .
Overture
also returns a list of popular terms (more than one word) that
include the word you enter. This can trigger more registration
ideas. Overture is also relied on very heavily by domainers looking
for traffic. If you type in the word or term with the
extension, you can get a pretty good idea if the actual domain is
getting traffic. Someone will register virtually any domain that
returns a number in Overture with the extension. Where 100 without
the extension should be a sign to move on, 100 with the extension
will draw a flood of competing buyers. Numbers go on up into the
thousands with the extension and the prices rise quickly along with
those numbers. You will not be finding domains like that available
for registration but they do turn up on drop lists on a regular
basis.
Everyone�s
favorite search engine, Google,
is also a good tool to use for checking word/term popularity. Since
the number of Google pages returned is simply an indication of how
many pages contain the word, use some common sense here. It is most
useful for product/service nouns, surnames, city names (smaller
cities since large city names are obvious buys), etc. Again the
number of returns someone wants to see will vary from person to
person. I like to see a million pages or more, but a half million
might be fine if other tools point to value.
Speaking
of people�s names and city names, there are U.S Census Bureau
lists you can look up to gauge how popular those names are in
America. For surnames as well as men's and women's first names,
visit here.
For a list of U.S. cities with 50,000 or more population (a common
cutting off point used by domainers), check here.
While I use those lists periodically I have done it long enough now
that a quick check of Google will tell me if a Christian or city
name is popular enough to go after.
Acronym
Finder may also be useful for researching ever popular
3-letter domains. Acronyms are always in demand by companies with
long names that want a short handle to go by (the reason Internatinal
Business Machines goes by IBM for example). If you put a
3-letter acronym in this tool it will return a list of companies and
organizations that use that letter combo. Google is even more useful
for seeing how popular an acronym is and how it is being used, but a
simple personal rule has served me better than anything else in this
category. I just avoid most 3-letter acronyms with q, x, y or z
in them and go lightly on those with j, k, u or v.
All you have to do is pick up a dictionary to see why. The sections
for those letters are considerably smaller than those for other
letters. Since there are fewer
word options you won't find as many potential buyers for acronyms
with those letters. |
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Another
good tool for checking real world name usage is Switchboard.com.
If you enter a word there it will return a list of businesses that
incorporate the word in their name, complete with their address and phone number! That
can be useful if you want to try cold calling to market your domain
names, though I have never found that to be an effective means of
selling domains. We�ll talk about what is effective a bit later in
this article.
Another
thing I always like to check is whether or not a word/term has been
taken in other major extensions (for me that would be .com, .net,
.org, .biz, .info and my country code - .us). I prefer to
see the word I go after be gone in all of the other major extensions
as that lowers the odds of the buyer considering an alternative. If
they are all gone it is also another indicator of how much interest
there is in that word or term. You can check this information at
virtually any registrar but some return more extensions than others.
The one at NetCheap.com
is my personal favorite as it very easy to read and returns 13
extensions at the top of the page, just enough to be useful without
wasting my time with dozens of others I would never consider (many
others do appear, but they are shuttled to the bottom of the page
where you can ignore them).
If
you want to zero in on the most commonly searched words on the
internet, Wordtracker.com
and Reystar.com
provide useful lists. Just as important as knowing which words are
most popular is knowing which words have the highest advertiser bids
on them. If advertisers are bidding $2 per click on a word it could
make a considerably more valuable site than a word that has a top
bid of 10 cents. In addition to their Suggestion tool, Overture has
a View Bids tool that will tell you what advertisers are
currently bidding for a word or term (Editor's
Note: since this article was published the View Bids tool
has been discountinued). If you want to approach it
from the opposite end, 7Search.com
will show you a list of the 500 highest priced keywords in their
search engine. They are not one of the larger engines so these
prices may vary from what is being paid elsewhere but it will give
you a good idea of going rates for the most valuable words and
terms.
Since
buyers
are usually looking for a specific name, advertiser bid prices will
probably make no difference to them, but there are a couple of
reasons why they can make a difference to you. While you are waiting
for a buyer to surface your domains should be parked on a PPC
(pay per click) page. PPC pages are offered by many companies
(including DomainSponsor,
Fabulous,
Sedo,
Afternic
& others) and come with built in forms so potential buyers can
contact you with purchase offers. In the meantime visitors may click
on the ad links on your page enough to at least pay for your annual
domain renewal costs.
In
addition, as someone who has developed several websites, I like to
know that a word has a high advertiser bid because if I decide to
develop it myself rather than wait for a buyer, I'll likely earn
more from an advertising program for publishers like Google
AdSense if the word has a higher pay per click value.
For example, it is not uncommon to earn $4 a click from a casino
advertiser. You would need 40 clicks to earn the same money from a
site built on a word that advertisers only pay 10 cents a click for.
I
have met a number of people who have purchased dozens or even
hundreds of names and never parked any of them! That could be a very
costly mistake. Even though you have been buying for resale you
might be pleasantly surprised to find that you have accidentally
acquired a few traffic domains! It has happened to me many times.
Just as one example, I bought a pair of 3-character .coms on Afternic�s
Bazaar for $15 each. I put them on parking pages (as I
do with all of my domains), not expecting anything. I was pleasantly
surprised (OK, delirious) to see each of them getting steady traffic
and earning $1-$2 a day. That�s an annual return of over $1,000
on a pair of domains that cost a total of $30. As
you might guess, those have been moved from my sale portfolio to my
traffic portfolio (which contains domains I do not offer for sale).
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Another
tool you should use from time to time is TESS,
the database at the U.S. Patent & Trademark Office, which
will tell you whether or not the word/term you are interested in has
any trademarks on it. Most will be obvious to you but sometimes there
is a question and those are the ones to look up. A trademark usually
only covers a specific class of goods or services, so you still
might be able to use the domain in a non-infringing way. Knowing in
advance can avoid problems later.
Once
you have used these tools to identify and acquire domains that have
the potential to sell, how do you find buyers? The answer is you
don�t. They will find you. In my experience nearly all buyers
already have the name they want in mind and will approach you if you
have the name they want. That is why it is critical that you have a
contact form (or your contact information) on a landing page for
your domains. Even though I maintain two separate domain sales sites
(one for com/net/org domains and another for the new extensions) I
find that well over 95% of my sales come from inquiries buyers send
me through an email link on the parked page for the individual
domain.
Some
newcomers also set up sale sites to list their domains but do not
have them parked. Odds are most buyers will never see the list on
your site and will move on to other options if the name does not resolve
to a page that makes it easy for them to contact you. Some who are
savvy enough will know to look up your contact information in the
public WhoIs
database (and some sellers even make a point of stating �This
domain may be for sale� in their WhoIs information), however many
small business buyers don�t even know what a WhoIs record is.
No
matter how good a job you do in identifying and acquiring desirable
domains, you may not sell them if you don�t price them
realistically. We�ve all seen the $2 names listed on Ebay
for a million dollars. You need to study the market and follow what
similar domains are selling for in the various extensions. Our weekly
sales report (published every Tuesday night) will give
you a good sampling of prices that were paid the previous 7 days. We also
have expanded lists showing you the top reported sales of 2004 for both old
and new
extensions, as well as a new list we've just published with the top
sales for the first quarter of 2005 in both old
and new
TLDs.
In
my first couple of years in the business I tended to sell a bit (or
even a lot) below current market values. I did that to generate cash
flow to make the business pay for itself and fund expansion. I have
now built up a large enough portfolio that sales come frequently
enough to give me the luxury of holding out for market level prices.
The numbers are still fair to both sides and if you can reach that
equilibrium you should have no problem running a profitable domain
business. Experience truly is the best teacher and one thing it
has taught me is to keep that tool box by my side!
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Editor�s
Note: For those who would like to comment on this story,
we invite you to make use of our Letters to the Editor
feature (write to [email protected]).
If you missed our previous Cover Story click
on the headline below:
High
Impact Sites: Inside Adam Dicker�s Domain Empire
All
other previous Cover Stories are available in our Archive
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